Our Return Policy
If you are not completely satisfied with your purchase from our site, The Message Bottle Co. will accept returns for merchandise within 30-days of purchase. Merchandise must be returned with all original packaging, in an unused condition, and accompanied by proof of purchase (a copy of your confirmation email including your order number works perfectly for this).
We recommend that you use a trackable shipping method to ensure your return is successfully received by our Returns Center.
Once received, the item(s) will be inspected and process your return. We will email and notify you once your return and refund have been successfully processed. Please note it may take up to 1 quarter for your return to be processed and refunded. Once processed, your refund will automatically post to the original form of payment. Please note that it may take up to 7 business days to see your refund posted to your account.